Welcome to the Sundown Group!!

We provide cost effective bilingual agents for after-hours customer service campaigns.  In addition, our clients have access to a real-time reporting portal that gives them a superior level of transparency.  Our portal allows clients to pull reports/recordings on inbound calls, look up campaign stats, and even check agent schedule adherence.  Of course, the portal is mobile friendly and we include it at no additional charge.   We invite you to review the information on our site and contact us for a portal demo.

As a full service contact center, we can also call on your prospective clients, pitch your products, and close new deals.  We will be your inside sales team so you can grow your business.  Our trained professionals love to sell and it shows.  We invite you to read more about our sales support service and consider our “get to know us” pilot program.