Welcome to the Sundown Group!!
We provide cost effective bilingual agents for
after-hours customer service campaigns. In addition, our clients have access to a real-time reporting portal
that gives them a superior level of transparency. Our portal allows clients to pull
reports/recordings on inbound calls, look up campaign stats, and even check
agent schedule adherence. Of
course, the portal is mobile friendly and we include it at no additional charge. We invite you to review the information on our
site and contact us for a portal demo.
As a full
service contact center, we can also call on your prospective clients, pitch
your products, and close new deals. We will be your inside sales team so
you can grow your business. Our trained professionals love to sell and it
shows. We invite you to read more about our sales support service and
consider our “get to know us” pilot program.